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Troubleshooting Guide for your Kindle Fire

Double Down Casino is a free play game available on Kindle Fire devices. It is a Casino game which deals in in-game money. However, the website or game does not offer any real money or any opportunity to win real money based on the outcome of the play.

Amazon’s Kindle e-readers, like its other devices including media streaming and virtual assistant devices, have been extremely successful. They are without a doubt one of the best e-readers in the market, let alone its price range.

While the game is as good and captivating as they come for the device, it is not perfect. You may – like with any other game – come across some issues from time to time. If you are also having some problems loading or playing the game, there are some troubleshooting methods we can recommend.

However, before we start with the troubleshoot, we must tell you that the first-generation Kindle Fire devices are not compatible with the latest version of the application. This is the one issue there is no workaround to. You cannot play the game of you are using the first-gen Kindle.


One of the most effective and well-known troubleshooting methods, restarting your device can fix most of your problems. All you need to do is turn off the device, wait for a few seconds and then turn it back on. It is the best thing you can do if you are having a problem and you don’t know how to resolve it.

To restart, Press and hold the Power button, then confirm the shut down. Once the device has powered down, press the Power button to turn it back on.

Clear app data and cache

If restarting doesn’t get rid of the problem for good, try clearing the application data and cache. To do that,Swipe downward from the top of your screen to open the device menu > Tap More > Then Applications, Then Installed Applications > Scroll down >Select Double Down > Tap Clear Data and Clear Cache.


You can also try force quitting the application to rejuvenate it. Swipe downward from the top of your screen to open the device menu > Tap More > Then Applications > Then Installed Applications > Scroll down > Select Double Down > Tap the Force stop.


When all fails, reinstall the application to resolve all the issues. Simply, Swipe downward from the top of your screen to open the device menu > Tap More > Then Applications >Then Installed Applications > Scroll down > Select Double Down > Tap the Uninstall button. Once the application is uninstalled, go to the Amazon App store to download and reinstall the Double Down Casino application for Kindle.

How can I troubleshoot downloading issues on Kindle devices?

Are you having problems downloading content on your Kindle device? In order to download or surf the internet, you need to have a reliable Internet connection. Although you can download the content you want over a cellular (3G or 4G) connection, you will be running the risk of corrupting the file or Audio book if the connection is interrupted.

It is best that you downloading all your important files or audio books via a Wi-Fi (wirelesses Internet) network.You should prefer connecting your device to your home or a public Wi-Fi network. Keep in mind, that there are various risks connecting to a public network. Not only are they less reliable, you could also lose important data.

When you are downloading the content or audible audio book, you need to remain connected to a single wireless network the entire time. Depending on the length of the audio book and the network internet speed, the time may wary. If the device disconnects before the download completes, you will see a partial download which resumes when you connect the device to a working Wi-Fi network again.

You can also check whether you are connected to Wi-Fi network (or 3G, depending upon your Kindle model). Simply looking at the top right corner of your Kindle screen. You will see a strong Wi-Fi signal if the device is connected to a network.

The audible audio books downloaded on a Kindle device are in Enhanced format by default. This format is the highest fidelity format for audio books. It makes for a clearer and crisper sound. On the other hand, they take up more space and are large files to download. It takes up to 28.8 MB of storage per hour of audio.

Here are some troubleshooting methods you can try if you are having a problem downloading issues on your Kindle device.

  • Ensure that you are connected to a Wi-Fi source
  • Sync your Kindle to check for new items/downloads
  • Kindle Keyboard: Press the Menu key and scroll to Sync & Check for Items
  • Kindle Touch: Tap the Menu icon, then tap Sync and Check for Items
  • Kindle Oasis (8th or 9th Gen), Kindle 8th Gen or Kindle Paper white (10th Gen): Tap the Gear icon in the toolbar, then tap Sync My Kindle
  • Kindle Fire: Tap the Gear icon in the top right corner, then Sync
  • Fire Tablets: Swipe down from the top of the screen and tap Sync

If these troubleshooting methods don’t work for your device, try restarting your Kindle. Although, make sure you wait at least 30-40 seconds before turning it back on. If that doesn’t help either, you can contact Amazon Kindle Support.

Now Troubleshoot Your Kindle Issues On A Phone Call!

Kindle is a gadget for reading books and it has brought a revolution for the book lovers. Many people are buying this environment-friendly gadget because it’s easy-to-use and easy-to-handle. This gadget has some exclusive features such as HD display screen, night mode, long lasting battery backup, keyboard, video, music, and voice recognition.

With many features, Kindle is becoming popular among individuals of every age group. This gadget has different versions like Kindle 1st-gen HDX. It’s your single time investment as a book reading gadget after which you won’t require worrying for new books.With this gadget, it’s easier to buy new books from your Amazon account online and you don’t need to carry all books. Kindle can store all data like photos and music. This gadget is usually used for reading but can also be used for email, social networking, for photographs, and songs.

This e-reader is getting popular among all but has some issues too. Moreover, many people look for favorable tech assistance but end up becoming troubled and confused. In case you are also one of them who are seeking fast and reliable Kindle customer service support, you must get in touch with the Kindle customer care for your precious gadget.

Types of issues you may experience on your Kindle are unable to buy books, configuration issues, frozen screen,wireless password, power issue, deleting books, email issue, parental control password, battery issue etc. Some individuals look for technical assistance but they are unable to find a solution to their issue and get charged massive amounts of money. We know how essential your money and time is. So, if you encounter any issue on your device, call Kindle customer service phone number that is absolutely toll-free with no second thought any time of the day and get appropriate solutions for your Kindle issues.